I just finished reading Conversational Intelligence by Judith E. Glaser, a booster shot-of-a-book for your social IQ, and one that draws. Conversational Intelligence and millions of other books are available for instant access. . Author Judith Glaser presents a framework for knowing what kind of. Editorial Reviews. From Publishers Weekly. Basing her tips on recent neuroscience research, “In Conversational Intelligence, Judith Glaser takes us on an insightful and in-depth discovery of how trust, the most basic human instinct, creates.

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Preview — Conversational Intelligence by Judith E. When we facilitate great conversations with our internal colleagues and external partners, we shift the energy in relationships toward positive and mutually beneficial outcomes. This book gave practical ways to transform an organization’s culture to one of trust, joy, and excellence.

Why you need Conversational Intelligence

How her study applies to external interactions is difficult to discern. Just a moment while we sign you in to your Goodreads account. Conversational rituals make, move and manifest culture, relationships and engagement.

Getting to the next level of greatness depends on the quality of the culture, which depends on the quality of relationships, which depends convwrsational the quality of conversations.

It even made me question some interactions I have been faced with and whether the approach I have chosen was best suited for the given situation!

So you learn some science. Fran made calls and everyone knew how to move on the field accordingly. All animals use language to communicate, and most of all to signal each other about how to explorenavigateand survive the environments in which they live.


Decent book about how to engage in transformational conversations with your employees. To see what your friends thought of this book, please sign up.

The case studies are good and show some of the stumbling blocks that anyone using these techniques would have to overcome and to some extent how. Want to Read Currently Reading Read.

Conversational Intelligence

Since conversational rituals embody what to do and conversational taboos embody what not to do, we build communities and cultures as we engage with others over time. If you like to transform and leave a positive legacy on your relationships, this is the book for you. I highly recommend the book for all leaders no matter where you are in your organization. Everyone should read this book as it has universal applications.

Judith has masterfully provided me with architectural understanding of conversations and with it, has empowered me to be a better leader. C-IQ teaches you how to be more strategic and more we-centric, and how to pass the ball to others rather conversationao running the judih alone. While conversational rituals embody what to do, conversational taboos embody what not to do. A lot of TM and R trademark and registered symbols, which was off-putting. May 31, Sean Post rated it it was ok.

Interesting for those who want to go that bit deeper perhaps in the theory. To put Conversational Intelligence to work, stop thinking of your job as managing resistance and instead accept resistance as a natural part of change.

That set me free to focus on doing it rather than worrying about it and I love what I do. I don’t think she was trying to subtly advertise, I think she just didn’t know how to present the book in a way that came off as authentic. Leaders who are addicted to being right tend to think that everyone else is wrong. The signal can be a word, number or symbol that everyone knows and cknversational on the field.


Feb 27, Rogue Wilson rated it really liked it. Return to Book Page. When a team leader knows the calls and can identify which level of conversation to operate from, the rest of the team gets into position and executes plays successfully to score more points for the team. The concepts were sound but for this one I highly recommend getting the book so all the charts and information are available for referencing.

Rejection A courageous cancer survivor tells her story In illness, is attitude therapeutic? Once the umbilical cord conversationa, cut, conversations are the connectivity that keeps us together. Thanks for telling us about the problem. Jun 15, Ioana rated it really liked it.

Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results

The book should be part of every company’s culture to help leaders elevate their conversations with the people they lead. My view of reality is that we are more than Meh. The coach calls the play, and everyone knows what to do, instantly.

The points could have been made in a journal article and intellgience just as effective. However, words are not external, objective reality. Understanding how to access the right dimension for a situation is the art of conversations.